Warranty Information

Refund, Returns and Cancellation Policies:

Electronic cigarettes are constructed of non-durable replaceable components with a limited life span. All components are considered disposable and will require frequent replacement. The life span of any individual part is unpredictable.

Since we have no control over the how a buyer uses the device; no guarantee, warranty, or return privilege will apply to any kit or individual part other than the limited warranty listed below.

All sub-ohm product, atomizer, cartomizer, clearomizer, coil heads, sale priced items, and close out items do not carry warranties or return privilege.

Indy Vapor Shop L.L.C. will only guarantee that components are functional at the time of sale, excluding the items shown above.

*Only covered items that are DOA (Do not work the first time used) will have any warranties. DOA claims must be received within three (3) days of receipt of order.

*Health and safety regulations prohibit returns or exchanges on any of our liquid products irrespective of whether or not they have been opened or used.

We do not guarantee compatibility between items. If you have any questions about compatibility, please do your research or ask before placing your order. We will not accept returns due to incompatibility.

Once the order has been shipped, we will not be able to cancel the order.

When purchasing a battery or charger you acknowledge that charging lithium cells is not without risk – and that you have been advised by us follow safety precautions.

Indy Vapor Shop L.L.C. will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the use of any battery. Please have a basic understanding of the batteries you are using and how to care for them properly.