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5 Star Shopping

 Shopper Award

1600+ Square Feet
To Better Serve Your Needs

Large Sample Bar And
Vapor Lounge

5 Star Shopping

5 Star Shopping
4930 Lafayette Road
Just North Of I-65
Across From The Quality Inn
Indianapolis, IN 46254
Monday - Thursday
10AM to 6PM
Friday - Saturday
10AM to 8PM

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Indiana's Only
--Factory Authorized Reseller--

Verify we are an authorized reseller by calling Joyetech USA
855-569-3168 or click "here"

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Indy Vapor Shop
Home > Warranty Information

Warranty Information

Refund, Returns and Cancellation Policies:

Atomizer and cartomizer purchases do not carry any warranties or return privilege. Please do not ask for an exception to this policy

Electronic cigarettes are an evolving technology. They are constructed of non-durable replaceable components with a limited life span. All components are considered disposable and will require frequent replacement. The life span of any individual part is unpredictable. Depending on many factors, they may last 1 day or several months and everything in between.

Indy Vapor Shop L.L.C. will only guarantee that components are functional at the time of sale, excluding atomizers and cartomizers.

*Only items that are DOA (Do not work the first time used) will have any warranties, excluding atomizers and cartomizers. DOA claims must be received within three (3) days of receipt of order.

*We do not accept returns or exchanges on any of our liquid products irrespective of whether or not they have been opened or used.

Since we have no control over the how a buyer uses the device; no guarantee, warranty, or return privilege will apply to any kit or individual part other than the limited warranty listed above. No exceptions. Please don't ask.

We suggest the buyer always have spare atomizers.

The cost of standard replacement atomizers is approximately $9.00. We suggest that the buyer budget for 4 atomizers per month though it is unlikely that number will be needed.

When purchasing a battery or charger you acknowledge that charging lithium cells is not without risk - and that you have been advised by us follow safety precautions.

Indy Vapor Shop L.L.C. will not be held responsible or liable for any injury, damage, or defect, permanent or temporary that may be caused by the use of any battery. Please have a basic understanding of the batteries you are using and how to care for them properly.